Fraud Analyst | 100% Remote | Full-Time
As a Fraud Analyst, you will be responsible for detecting and investigating suspicious activity on the platform. You'll get to use your creativity, intelligence, persistence, and positive attitude to establish and grow this critical area of our company's future.
Responsibilities include, but are not limited to Monitor portfolio for fraudulent activity through transaction alerts Respond to customer inquiries and internal escalations through Zendesk Investigate suspicious activity through manual reviews and outbound calls to customers Identify new fraud trends and partner with the risk team to develop new strategies and controls Maintain internal quality and productivity goals, adhere to internal service standards Maintain fraud loss goals
Bachelor's Degree or other education plus relevant experience in financial services.
Ability to work weekends; the schedule for this position is Sunday to Thursday Ability to work independently and with remote supervision.
SQL experience preferred.
Critical thinking and a desire to grow the risk operations team!